Last updated: July 2026

Krrish sells food products, so this policy explains when returns, replacements and cancellations are possible.

1. No Return & No Refund Policy

Krrish products are food items. For reasons of food safety, hygiene and perishability, all sales made on www.krrishfoods.com are final. We do not accept returns, exchanges or refund requests once an order has been placed and dispatched, except in the limited circumstances described in Section 2 below.

2. Exceptions — Damaged, Tampered or Wrong Products

We take great care in packing every order. In the rare event that you receive:

• a product with damaged or tampered packaging (please do not accept a pack if the seal is tampered),
• a wrong product different from what you ordered, or
• a product past its ‘Best Before’ date at the time of delivery,

you must notify us within 48 hours of delivery by emailing feedback@krrishfoods.com with your order number, a description of the issue, and clear photographs / unboxing video of the product and packaging. After verification, and at our sole discretion, we will offer a replacement of the affected product(s). Where replacement is not feasible, store credit or a refund of the affected item value may be issued as an exception.

3. Non-Eligible Situations

Claims will not be entertained in the following cases:

• Requests raised after 48 hours of delivery.
• Products that have been opened, partially consumed, or not stored as per storage instructions.
• Dislike of taste, flavour or texture — taste is subjective and does not qualify as a defect.
• Damage caused after delivery, or delivery delays caused by courier partners, force majeure, incorrect address or unavailability of the recipient.

4. Order Cancellation

Orders can be cancelled only before dispatch by writing to feedback@krrishfoods.com or calling +91 77987 92424 with your order number. Once an order is dispatched, it cannot be cancelled. Prepaid amounts for orders cancelled before dispatch will be refunded to the original payment method within 7–10 business days.

5. Contact for Claims

Email: feedback@krrishfoods.com · Phone: +91 77987 92424. Please keep the product, packaging and invoice available until your claim is resolved.